Grubby at PokerWorks

This is beginning to be an all-too-frequent occurrence.

Coincidentally, it happened to be the first time I’ve seen an overlay on one of their guaranteed tournaments.  Full Tilt had to fork over almost $12,000 for the $35,000 guaranteed tourney that never completed.Â

Coupled with good decisions on all-ins, only to be pounded by rivered sets and flushes, I haven’t been enjoying poker lately.

I go to 2+2 to commiserate with others experiencing the same outage problem, and even when sending along the link, Full Tilt support does not tend to refund SnG entry fees.

The last time they were down (on my end) for 10 minutes, I asked to be refunded for one of the games when I was blinded out in 4th place.

Their response:

Â

Hello grubby,

Thank you for contacting Full Tilt Poker Customer Support. My name is
Mary and I’ll be happy to assist you!

Unfortunately, when you sit at a table or tournament, you accept the
potential problems with playing in an online card room. You may be
disconnected through no fault of your own (or ours) and lose whatever
money you may be playing for. We cannot be responsible for conditions in
the Internet and possible problems with connectivity. Full Tilt Poker
did not experience any site disconnection issues from our end on January
28th or 29th.

We have attached the hand history from the tournament in question to
this email for your reference.

We apologize for this inconvenience, but wish you the best of luck in
future tournaments.

Thanks for choosing Full Tilt Poker!

Regards,

Mary
Full Tilt Poker Support

———————————————————————-
Please remember that no one will ever ask you for your
password or account information, not even support. Please
use good common sense and keep your password a secret.

Learn, Chat, and Play with the Pros.
100% Initial Deposit Bonus - www.fulltiltpoker.com

———————————————————————-

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But I can’t seem to make my exodus from Full Tilt official quite yet.

The multiple outages and not receiving the bonus that other players did who didn’t earn 18,000 points last month has caused me to try multiple ways of depositing to other sites — all to no avail.

This included credit cards, debit cards, Moneybookers, Citadel, Instadebit, and Click2Pay.

Credit cards seem a wash, with MasterCard and Visa not accepting gambling transactions in Illinois.

I went through the entire signup process at Click2Pay (before they closed to U.S. customers), didn’t receive a verifying call from them, and had my new account immediately locked.

I tried NetSpend, which told me to visit a Currency Exchange Western Union to pick up a Visa gift card. I did and loaded it with $200 for a $3 fee without them needing any personal information (they said I could add any amount). Stars, UltimateBet, and an online casino rejected the card because it was considered a gambling transaction.

I transferred the whole $200 to a Starbucks card, where I’m now hooked on their pricey chai tea latte with soy milk. One of the baristas recognized me, saying they had plenty of soy milk. Last time, they were out but she substituted organic milk for free. I bet her the price of the venti she couldn’t remember what I’d ordered. She remembered, and I forked over $10 for my latte.

My casino host said she would set me up with the webwallet EZ-Pay (which used to be PaySpark). I gave all my information, and then she came back to say that they were also no longer accepting U.S. customers. She said she’d try to set me up at Click2Pay, and knowing my current account was locked, I wished her luck.

Not playing at the online casino has probably been good for me, but I’ve missed two 100 percent reload bonuses of a $200 match and this past weekend’s $400 match. Next week I get my cashback from them, and in the past they’ve doubled it for being a loyal player. With no logged play in three weeks, I’m not sure they will.

If it’s this difficult for me to deposit, how soon will the new player who wants to try out online poker give up? As current players bust out, poker sites will soon become a cesspool of good players tossing money back and forth.

Good players or bad, I still want to be able to play.

If it comes to not playing online anymore (and with my bankroll at Full Tilt, I’m close), it’ll be nice to take a much-needed break away from the frustration of getting Aces or Kings cracked with smaller pairs.

This entry was posted on Monday, February 5th, 2007 at 12:10 am and is filed under Uncategorized.