Cookies on the PokerWorks Website

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the PokerWorks website. However, if you would like to, you can change your cookie settings at any time.

Continue using cookies

Poker News | Online Poker | News

Doyle & Tony G – Taking care of Customers

Share this
By now, you know that Tony G poker and Doyle's Room are the latest casualties of the UIGEA. Doyle's Room, part of the Tribeca Tables network, announced this week that they would no longer accept US players. This is just the latest in a list of shutdowns that has claimed Paradise, Party, Interpoker and a host of others.

When logging in to Doyle's Room last night, players were greeted with this announcement - "As you may be aware, the management of the Doyle Brunson Poker Network has decided not to permit online real money play by U. S. based players."

"U. S. online poker players are not permitted to sign up for real money play or deposit funds into existing accounts. Commencing March 1, 2007, all U. S. players on DoyleRoom.com will be blocked and...will be able to access only the withdrawals page."

Very similar to news we as poker players have gotten from many sites since October, when the UIGEA was signed into law.

The difference is not in how these sites ended up, but how they are handling the transition. Doyle's Room has announced that it has struck a deal with Full Tilt Poker to let Doyle's Room players transfer their balances to Full Tilt accounts (new or existing) and to transfer their Doyle's Room Action Points into Full Tilt Points!

Tony G went one further in the "stand-up guy" category, volunteering to let players transfer their account balances to him personally and then transferring the money to their UltimateBet, Pokerstars or Full Tilt account!

This is the kind of forward-thinking customer service that was missing when Party Poker went screeching out of the US market, not even letting the door hit them on the behind on the way out of the country. I'm sure Doyle and Tony wouldn't even refer to it as "customer service" or "forward-thinking," simply as "the right thing to do," or "taking care of our customers." It's very nice to see that in today's cutthroat business world, these two proprietors stuck by these business principles even in the face of shutting down their US operations.

Thanks, guys.

News Flash

The IRS Scores Big at 2015 WSOP ME Final Table

The IRS managed to snag 34.13 percent from the payouts of the 2015 November Nine, totaling $8,467,091.

Read more

Quick Room Review

Bonus Room review

Subscribe to the Nightly Turbo

Be the first to know all the latest poker news, tournament results, gossip and learn all about the best online poker deals straight from your inbox.

RSS Feed